Frequently asked questions

We always try to use the best forwarder depending on quantity, size, weight etc.

If the price is unknown you can still place an order. When we receive your order we will calculate the price and send you an order confirmation. If you wish to know the price, please feel free to contact us.

The parts for the item will be handed over to our workshop where we will assemble it. This may cause a prolonged time of delivery.

 

Perhaps we are able to help you anyway. Please contact our sales department at (+45) 43 86 83 33 for more information.

If you have logged into your account you can se status for all your orders including Track & Trace.

The shipping price depends on the size and weight of the product. Freight is stated on the invoice or you can contact our sales department either via chat or by phone at (+45) 43 86 83 33.

You must log in to your account to change your information and personal password.

The price of an item is 'unknown' if we need to assemble and handle it in our workshop or if we need to have an item sent from our supplier. 
For price information please contact our Sales Department at (+45) 43 86 83 33.

The chat is open during our normal opening hours 8-16.15 (Monday – Thursday) and 8-14.30 (Friday)

All orders must be placed before 3pm (Monday-Thursday) and before 1pm on Friday for same day dispatch, if stock is available.

 

It may be that some items are not in stock and will be sent to you later. Check the order status in 'My account' and/or contact our Sales Department at (+45) 43 86 83 33.

That is not good! Please contact our Sales Department at (+45) 43 86 83 33, at klee@klee.dk or by using the Chat and we will try to sort things out as soon as possible.

You must log in to your account to see prices. If you do not have an account please contact us.

Contact our sales department either via chat or by phone (+45) 43 86 83 33.

If you do not find a 3D drawing of the desired product in the webshop please feel free to send us a request using the form placed next to the product in request in the webshop.

Yes, we have a 24 hours service against fee. More information here

No, not online. Contact our sales department at (+45) 43 86 83 33 during norma opening hours.

Yes, when placing your order you can choose to pick up your goods at our facilities in Albertslund.

No, only companies with a VAT-number can shop in our webshop. We kindly ask others to make use of our resellers. Click Here

Please contact our sales department by phone at (+45) 43 86 83 33 to find out if it is possible to change your order.

 If delivery address is in Denmark and if you place your order before 3 PM (Monday-Thursday) and Friday before 1 PM you ought to receive youur items next working day.

Yes, we do offer EDI. Please contact us for more information.Ikon for Verificeret af fællesskabet

If you are logged into your account you can order items in our webshop using your own item numbers. You can also use the search bar and search for an item using your own item numbers. 
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